Siva Pather, the MD of NICE Systems in South Africa, will reveal more about their CXone system during a workshop on the solutions display floor at the CEM Africa Summit’s exhibition entitled: ‘Driving frictionless experiences for the contact centre and beyond’ on the opening day on 23 June. Cape Town, South Africa, June 04, 2023 –(PR.com)– What’s the quickest and best way to learn something? Learn from an expert, right? Customer experience (CX) has been undergoing fundamental changes and, thanks to technology and research, enormous progress.
